Contact Us & Get in Touch

First of all, thank you for visiting and supporting our platform. Building and maintaining a trusted, independent guide to UK betting sites is a daily effort. We spend hundreds of hours researching, testing, and reviewing operators so you don't have to.

Whether you rely on our guides to find new betting platforms, check bonus terms, or read unbiased operator breakdowns, we are genuinely grateful you chose us as your go-to resource. Your input directly shapes what we do. Whether you have feedback, want to report a broken link, need help navigating an offer, or want to say hello, we're always here to listen.

How to Reach Our Team

To help us handle your message as quickly as possible, please direct your inquiry to the relevant department below:

General Inquiries & Reader Support

Have a question about one of our reviews, a suggestion for a feature, or feedback on our content?

Email: [email protected]

Report an Outdated Bonus or Error

While we strive to keep every promotional offer, wagering requirement, and bonus code 100% accurate, betting sites frequently update their terms without notifying us. If you spot a bonus that has changed or an incorrect detail:

Email: [email protected]

Please remember to include the name of the betting site and page URL.

Commercial, Advertising & Affiliate Partnerships

Are you an operator looking to discuss brand listing, review placements, or network opportunities on New-BettingSites.co.uk?

We are open to commercial partnerships, but we hold an uncompromising standard for every brand featured on our platform. Because our readers' trust and safety come first, we do not accept all commercial requests.

Before reaching out to our partnerships team, please review our mandatory criteria below. Every operator featured on our platform must strictly fulfil these requirements - our mandatory checklist:

Active UKGC Licensing (Strict Non-Negotiable):

You must hold a valid, active license issued by the UK Gambling Commission (UKGC). We maintain a strict policy against listing, linking to, or reviewing unlicensed, offshore, or non-UKGC operators under any circumstances.

Full Responsible Gambling Integration

Your platform must feature a robust suite of safer gambling tools easily accessible to players, including mandatory integration with GAMSTOP, deposit and loss limits, reality checks, cooling-off periods, and direct access to support resources like GamCare and BeGambleAware.

Transparent & Fair Promotional Terms

We strictly adhere to ASA and CAP guidelines regarding transparent advertising. Any bonus, free bet, or welcome offer submitted for review must have clear, fair, and easily accessible Significant Terms (including wagering requirements, game weightings, expiry dates, and minimum deposit limits).

Robust KYC & Fast Payout Standards

Your site must implement robust automated Know Your Customer (KYC) and age verification checks upon registration to prevent underage gambling, alongside clear, reliable, and fair withdrawal processing policies for UK players.

Affiliate Transparency & Open Communication

We expect our commercial partners to notify us immediately of any changes to bonus structures, promotional terms, or UK licensing updates so our editorial content remains 100% accurate for readers.

Does your new betting site fit the bill? If so, get in touch!

Email: [email protected]

Data Protection & Privacy Requests

For questions regarding our Privacy Policy, Cookie Policy, or to submit a formal UK GDPR Subject Access Request (SAR):

Email: [email protected]

Frequently Asked Questions Before You Reach Out

To save you time, here are quick answers to the most common questions we receive from readers:

1. Can You Help Resolve an Issue With My Betting Account or Withdrawal?

Generally, we are an independent review and comparison website, not a gambling operator. We do not host games, manage accounts, hold user funds, or process payouts. If you have an account dispute, withdrawal delay, or technical problem with a bookmaker, you must contact their customer support team directly. That said, if you get in touch, we will find a way to help out.

2. How Do You Rank and Review Betting Sites?

Our editorial team independently tests every operator featured on our platform against strict UK compliance, safety, odds value, withdrawal speeds, and customer service criteria. While we receive affiliate commissions when users sign up through our links, these partnerships do not influence our honest ratings or critical assessments.

3. Where Can I Find Help for Gambling Problems?

We take responsible gambling seriously. If you or someone you know is struggling with gambling, please get in touch with GamCare at 0808 8020 133 or visit BeGambleAware.org for free, confidential advice.

Expected Response Times

We are a dedicated team based in the UK and in the GMT+1 time zone. We read every email and aim to respond to all inquiries within 24 to 48 hours during business hours (Monday to Friday, 9:00 AM – 5:00 PM GMT).